Note: If your donation was not instantly processed, or if this is your first time donating, then you must open a support ticket for manual processing, which takes 12-48 hours. 

Donation Instructions

1. Enter the Account Name and Total amount you would like to donate and  click Donate Now.
2. Changing the amount after leaving this page will cancel the instant processing and you will need to open a support ticket for manual processing.
3. You will be redirected to our 3rd party credit card processor, where you will be asked to enter your credit card's details and billing address, make sure to enter it exactly as it shows on your bank statements including all caps and punctuactions.
4. Once the donation is processed you will be able to collect your donation credits from our Donation Girl NPC in Caspen. You may exchange the credits for the donation items available on our Shop.

Refund Policy

If you are not satisfied with your donation to the server and would like to receive a refund on your donation, you can contact the administrator within 15 days of your donation to arrange a refund. All the items purchased using donation credits must be in your account in order to be able to receive a refund. Refunds usually take 3-5 business days to be processed and for the money to return to your financial institution.